Care Provider

Accord Housing Association is delighted to have been chosen to be the care provider at Mill Rise. We will be working closely with Aspire and the Friends of Mill Rise in the lead up to the service starting.

Accord is a West Midlands-based Housing Association with an award-winning Care & Support team with extensive experience of providing excellent services for a range of client groups. We have a proven track record in both Extra Care housing and in residential and day care for older people, including those with dementia.  We currently provide care and support in nine Extra Care schemes, including a scheme in Stoke-on-Trent.

Accord is a not-for-profit organisation which aims to make a difference to people’s lives. Our staff are highly-trained, dedicated and committed to helping to ensure that EVERYONE enjoys an independent and fulfilling life.

We have a strong philosophy of care and support and developed our Service Statement alongside our service users. We are committed to:

Putting people first, listening to views, responding to needs and supporting service users to live a fulfilled and independent life as a valued member of their community.

Our Values are:

• Our service users come first, we will empower them to achieve their hopes and dreams through a person-centred approach
•  We will involve people in shaping their own care and support, their service and how Accord is run.
• We will treat everyone with respect, promoting personal choice and supporting people in living independent lives
• We value diversity and difference, ensuring fair treatment for all and recognition of the value of everyone in our communitie
• We will recognise and support relationships between service users, families, friends and communities.
• We will encourage a learning culture that recognises staff as our most valuable asset in delivering high quality services
• We will provide our services with passion and soul, ready to go the extra mile to make a difference to every single individual

For more information about Accord visit www.accordha.org.uk or call 0121 500 2361

Key Contacts for Millrise Contract

Name: Maureen Bradley
Position: Director of Care & Support
Tel: 0121 500 2371
Mobile: 07884 438053
Email: maureenb@accordha.org.uk

Name: Alex Hicken
Position: New Business & Quality Manager
Tel: 0121 500 2414
Mobile: 07876 034591
Email: alexh@accordha.org.uk

Name: Michelle Barker
Position: Care & Support Manager
Tel: 0121 500 2314
Mobile: 07876 034502
Email: michelleb@accordha.org.uk

Name: Boris Worrall
Position: Head of PR and Communications
Tel: 0121 500 2090
Email: borisw@accordha.org.uk

Name: Emma Rudge
Position: PA to Maureen Bradley
Tel: 0121 500 2361
Email: emmar@accordha.org.uk